Who we are & what we do

We are the missing link to Chinese Manufacturers

Technical support and translation, supplier- and spare part sourcing, sales and shipping

China – one of the largest ship builder countries in the world has vessels sailing in almost every bigger shipping company. Same counts also for all of their manufacturers for the ship equipment such as main engines, deck equipment, valves and many more.

Until today many Chinese manufacturers concentrate on the sales of new products and forget a little about the necessity of the after sales.
The after sales departments are often only occupied by Chinese speaking technical- or young English speaking but technical unexperienced staff.

Furthermore it is often very difficult to find the specific spare part or the manufacturer due to Chinese labeling, missing websites or contact details or even a company which has been sold to a bigger group or in the worst case does not exist anymore.

Manufacturers United has made it its goal to support the ship operators and owners to find the link to the manufacturers by supporting in sourcing, translation and technical advisory.

Due to our long experience in China we have been able to establish a network with from small Chinese manufacturers up to the big groups – ending in a clear communication and support for each other.

We have made it our goal to make spare part inquiring for you as easy as possible – therefore we offer you:

  • “one face to the customer” – meaning you will only need one contact person for inquiries and further communication
  • Technical support to assure the spares requested and quoted items match
  • Quoting and invoicing will take place through our German based headquarter
  • Same price as if you order by the manufacturer himself
  • Saving time by leaving sourcing of Chinese suppliers to us

01.

Who we are

MU is THE platform, offering assistance for European shipowners, operating Chinese built vessels.

02.

What we do

MU represents the largest and China´s most famous manufacturers involved in the Chinese ship buildings.

03.

What we offer

MU offers all spares needed to operate your Chinese built vessel incl. direct spares from the manufacturers incl. main engines, aux. engines, winch and deck equipment, bridge equipment and much, much more.

04.

We are

The direct link to China´s manufacturers

Manufacturers & Partners

Main Engine Spares
SENDA

Environment Equipment
HANSUN (Shanghai) Marine Technology Equipment

Shipyards and Ship Designers
NODRI (Nantong Offshore Design & Research Institute Co. Ltd)
Wuhu Shipyard Co. Ltd.

Anchor and Chain Manufacturers
ASIAN STAR ANCHOR CHAIN CO., LTD. JIANGSU (AsAc)

Safety Equipment
CSSC Group
(Zhenjiang Marine Auxiliary Machinery Works Co. Ltd.)
Qingdao Beihai Boat Building Yard
(Wuchang Shipbuilding Group Qingdao Beihai Shipbuilding Heavy Industry Co.,LTD)

Bridge Equipment
Saier Nico (Electric and Automation)
NGC Nanjing High Accurate Marine Equipment Co. Ltd.

Winch and Deck Equipment
CSSC Nanjing Luzhou Machine Co.Nantong Navigation Machinery Group Co. Ltd.Jiangsu Masada Heavy Industries Co. Ltd.

We are certified

Missing Link – Manufacturers United GmbH is proud to have received the ISO 9001:2015 certification – once again therefore proving our competence in quality and standards.

Since being a link between Asia and our world wide customers, this is another piece of the puzzle to assure we can fulfil our customers needs and requirements.

Our colleagues in our office in Germany and China  as well as our partners and agents in India and South America look forward to serving our customers – now proudly ISO 9001 certified.

ISO 9001:2015 certification

DOWNLOAD

INDUSTRIES OF MANUFACUTRERS

A showcase of the industry sectors of our partners and manufacturers

With such a wide choice of manufacturers, we make it simple – send us your inquiries and we´ll make sure you receive the correct quotation – sourced from the right partner.

Start here with usSales Solution

EXPERTISE

How we can be useful for you

Check Out Our Services!

Technology requires knowledge and expertise more than it requires money.

Technology requires knowledge and expertise more than it requires money.

We at MU have expertise in house, working in technical translation from English to Chinese and vice versa as well as senior technical staff offering full range of experience for all spares needed on board your vessel.

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Technical Support

We offer technical experience by having senior technical staff, working in the maritime industry since more than 40 years
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Spare parts sourcing

You have problems getting feedback from the Chinese manufacturers or to find out if the inquired part is the correct part? We will make sure that you receive the correct spare for your needs – leave it to us to pick up the communication with the makers.
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Technical translation

Our native Chinese speaking staff offers full technical translations and direct communication with the manufacturers in China to assure no information loss between inquiries and quotations.
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Spare part sales

You are looking for equipment for your vessel with high quality standards and price worthy products? Our team will find the right solution for your needs using our wide partner platform in China.
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Supplier sourcing

You have an older Chinese vessel and cannot find the name plate to identify the maker of the spare you need? We will search for the correct manufacturer or a suitable substitute in case the original maker does not exist anymore.
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Ship spare parts

In case needed, we can save you even more time by arranging the complete shipping of spares from the maker or workshop to your vessel – beginning with a small parcel up to cylinder liners or winches or even winches and cranes.

SAVE MONEY

BASED ON MU SALES SOLUTION

We represent the original equipment manufacturers directly – therefore we do not add any margin on top of the original price for our service – we pass on the maker´s price.

SAVE TIME

BASED ON MU SALES SOLUTION

As we have the direct access to the manufacturers in China, we receive direct feedback, you will save time sending your inquiry to us – there will be no need for translations, waiting for technical feedback or no reply on emails. We handle it all for you out of one hand with local access on both sides.

SALES SOLUTION

Sales Status and our Sales Solution for European Customers

To change the image please click on the arrowbutton and move the mouse with the mouse button pressed down!

WOW – that’s the MU SALES SOLUTION!

OUR TEAM

Highly qualified specialists
MU_A_Herrmann2021

André Herrmann

Managing Director

Active and underway in the Chinese major ports and harbors since almost 20 years, he has established an excellent network of high quality Chinese manufacturers, workshops and reliable partners. A trust between both sides builds the base for MU´s promise to offer and fulfill our customer needs.

MU_S_Oetting2021

Saskia Oetting

Assistance to the management
MU_Zimmermann_web

Manfred Zimmermann

Senior Technical Manager

Our technical manager worked on board for more than 25 years, then worked as fleet manager for more than 10 years and now supports our team. We are proud to have his experience to find the best technical solutions for our customers

MU_C_Jinn

Chan Jin

Sales / Purchase Manager Spare Parts

Studied in Germany and China, living in Germany since many years, our Purchase manager is the perfect link between cultures. Her technical experience and translations into Chinese and back and her native background are the perfect package to get the best feedback from the manufacturers to find the optimum solutions for our customers.

MU_An_Herrmann2021

Anke Herrmann

Accounting
MU_Rajan

Rajesh Ayalur Rajan

Agent for India

E: india@manufacturers-united.com

Mob.: +91 81 081 33 773
Phone: +91 22 497 441 68

Missing Link – Manufacturers United
Representative Office Mumbai/ India

No.12, Chinar Chs
Sector 42, Plot 35
Seawoods
Navi Mumbai – 400706
Maharashtra

CONTACT

What are you looking for? Start here with us!

OUR LOCATION

Missing Link – Manufacturers United GmbH
Barkenweg 48
27726 Worpswede
Germany

CALL US

+49 4795 24 888 00
+49 173 28 25 825

What are you searching for? Start here with us

It´s just a small message away and we will make life easier for you and your team. Send us your request or need and we will get back to you right away!








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Should you have any questions or wish to have a meeting with our experts, please feel free to contact us.

Your contact information will be used and saved only for handling your inquiry.
Further information to be found in the data privacy statement.


Imprint

Information provided according to Sec. 5 German Telemedia Act (TMG):

Missing Link – Manufacturers United GmbH
Barkenweg 48
D-27726 Worpswede
GERMANY

Phone.: +49 4795 24 888 00
E-mail: mail@manufacturers-united.com

Registrierte Adresse:
Barkenweg 48
D-27726 Worpswede
GERMANY

Managing director
André Herrmann

Registering court
Amtsgericht Walsrode

Register entry
HRB 207913

VAT
VAT Id number according to Sec. 27 a German Value Added Tax Act:
DE 323919417

Responsible for contents according to Sec. 55, paragraph 2 German Federal Broadcasting Agreement (RStV):

André Herrmann

Haftungsausschluß

Liability for Contents
As service providers, we are liable for own contents of these websites according to Sec. 7, paragraph 1 German Telemedia Act (TMG). However, according to Sec. 8 to 10 German Telemedia Act (TMG), service providers are not obligated to permanently monitor submitted or stored information or to search for evidences that indicate illegal activities.

Legal obligations to removing information or to blocking the use of information remain unchallenged. In this case, liability is only possible at the time of knowledge about a specific violation of law. Illegal contents will be removed immediately at the time we get knowledge of them.

Liability for Links
Our offer includes links to external third party websites. We have no influence on the contents of those websites, therefore we cannot guarantee for those contents. Providers or administrators of linked websites are always responsible for their own contents.

The linked websites had been checked for possible violations of law at the time of the establishment of the link. Illegal contents were not detected at the time of the linking. A permanent monitoring of the contents of linked websites cannot be imposed without reasonable indications that there has been a violation of law. Illegal links will be removed immediately at the time we get knowledge of them.

Copyright
Contents and compilations published on these websites by the providers are subject to German copyright laws. Reproduction, editing, distribution as well as the use of any kind outside the scope of the copyright law require a written permission of the author or originator. Downloads and copies of these websites are permitted for private use only. The commercial use of our contents without permission of the originator is prohibited.

Copyright laws of third parties are respected as long as the contents on these websites do not originate from the provider. Contributions of third parties on this site are indicated as such. However, if you notice any violations of copyright law, please inform us. Such contents will be removed immediately.

Dispute resolution
We do not take part in online dispute resolutions at consumer arbitration boards.

Privacy policy

Privacy policy

1. An overview of data protection

General

The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below.

Data collection on our website

Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator. The operator’s contact details can be found in the website’s required legal notice.

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.

Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

You can object to this analysis. We will inform you below about how to exercise your options in this regard.

2. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

Missing Link – Manufacturers United GmbH
Barkenweg 48, D-27726 Worpswede, GERMANY

Registered address:
Barkenweg 48, D-27726 Worpswede

Managing director
André Herrmann

Phone: +49 4795 24 888 00
E-mail: mail@manufacturers-united.com

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.
SSL or TLS encryption

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser’s address line when it changes from „http://“ to „https://“ and the lock icon is displayed in your browser’s address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

Opposition to promotional emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

3. Data collection on our website

Cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called „session cookies.“ They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in „server log files“. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

These data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (f) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

Contact form

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

 

4. Plugins and tools

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

Vimeo

Our website uses features provided by the Vimeo video portal. This service is provided by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

If you visit one of our pages featuring a Vimeo plugin, a connection to the Vimeo servers is established. Here the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo will receive your IP address. This also applies if you are not logged in to Vimeo when you visit our website or do not have a Vimeo account. The information is transmitted to a Vimeo server in the US, where it is stored.

If you are logged in to your Vimeo account, Vimeo allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account.

For more information on how to handle user data, please refer to the Vimeo Privacy Policy at: https://vimeo.com/privacy.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.

Google Analytics supplement

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited. If the responsible body for the data processing that occurs via this website has their basis outside of the European Economic area and Switzerland, then the associated Google Analytics data processing is carried out by Google LLC. Google Ireland Limited and Google LLC. will hereinafter be referred to as “Google”.

Google Analytics uses “cookies”, which are text files saved on the site visitor’s computer, to help the website analyze their use of the site. The information generated by the cookie (including the truncated IP address) about the use of the website will normally be transmitted to and stored by Google.

Google Analytics is used exclusively with the extension „_anonymizeIp ()“ on this website. This extension ensures an anonymization of the IP address by truncation and excludes a direct personal reference. Via this extension Google truncates the site visitor’s IP address within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional situations will the site visitor’s full IP address be transmitted to Google servers in the United States and truncated there. The IP address, that is provided by the site visitor’s browser in using Google Analytics will not be merged by Google with other data from Google.

On behalf of the site operator, Google will use the information collected to evaluate the use of the website, to compile reports on website activity and to provide other website and internet related services to the site operator (Art. 6 (1)( f) GDPR). The legitimate interest in data processing lies in the optimization of this website, the analysis of the use of the website and the adaptation of the content. The interests of the users are adequately protected by the pseudonymization of their data.

Google LLC. has certified their compliance with the EU-U.S. Privacy Shield Framework and on that basis they provides a guarantee to comply with European data protection law. The data sent and linked to the Google Analytics cookies, e.g. user IDs or advertising IDs will be automatically deleted after 50 months. The deletion of data whose retention period has been reached is done automatically once a month.

The website visitor may refuse the use of cookies by selecting the appropriate settings in their browser. The website visitor can also prevent Google from collecting information (including their IP address) via cookies and processing this information by downloading this browser plugin and installing it: http://tools.google.com/dlpage/gaoptout

You can prevent data collection via Google Analytics by clicking here. An „Opt-out Cookie“ shall then be applied to your website which shall prevent any future collection of your data when visiting this website.

Es wird ein Opt-Out-Cookie gesetzt, der die zukünftige Erfassung Ihrer Daten beim Besuch dieser Website verhindert

Further information concerning data processing and use by Google, the settings and deactivation possibilities can be found in the Google Privacy Policy (https://policies.google.com/privacy) as well as in the Google Ads Settings (https://adssettings.google.com/authenticated).

reCAPTCHA

We use the reCAPTCHA service provided by Google Inc. (Google) to protect your submissions via internet submission forms on this site. This plugin checks if you are a person in order to prevent certain website functions from being (ab)used by spam bots (particularly comments). This plugin query includes the sending of the IP address and possibly other data required by Google for the Google reCAPTCHA service. For this purpose your input will be communicated to and used by Google. However, your IP address is previously truncated by Google within member states of the European Union or in other states which are party to the agreement on the European Economic Area and is, as such, anonymized. Only in exceptional cases is a full IP address transmitted to a Google server in the United States and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address provided by reCaptcha from your browser shall not be merged with any other data from Google.
This data collection is subject to the data protection regulations of Google (Google Inc.). For more information about Google’s privacy policy, please visit: https://policies.google.com/privacy?hl=de

By using the reCAPTCHA service, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

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